Dukiwi Link

Remote access, made in Switzerland

Reach any screen. Securely, in seconds.

DukiwiLink lets you help someone, or reach your own computers, from anywhere. Share an ID and a one-time password, they press Allow, and you are in. Every image and keystroke is encrypted end to end.

Relay status: Onlineversion 0.13.0

Free up to 5 concurrent sessions. No credit card, no trial period.

Three apps, one link

The right app for each side of the screen

Small native apps written in Rust. No account needed to start, no browser plug-in, nothing running in the background without you knowing.

DukiwiLink

For the person being helped

Shows an ID and a temporary password. Nothing is captured until the person presses Allow, and the password changes after every session.

DukiwiLink Agent

For the helper

Connects to any computer, keeps an address book of your machines and has its own ID, so two Agents can connect to each other.

DukiwiLink Host

For your own computers

Unattended access with a strong fixed password. On Windows it runs as a service, even before anyone logs in.

Features

Everything you need to help, nothing you don't

Built for IT support, small businesses and families who look after each other's computers.

  • Full remote control

    Mouse and keyboard, or view only. A Keys menu sends Ctrl+Alt+Del, Alt+Tab, the Windows key and more.

  • Multiple screens

    Pick one monitor or see them all at once. Wide screens are scaled to stay readable.

  • Adaptive H.264 video

    Sharp images for text, smooth video when things move. Quality adjusts itself to the connection, up to 30 frames per second.

  • File transfer

    Drag and drop files both ways. Compressed on the way, checked on arrival, and resumed after a cut connection.

  • Shared clipboard

    Copy here, paste there. Text and images up to 4 MB, in both directions, and off with one click.

  • Chat

    Talk without a phone call. Messages disappear when the session ends.

  • Session recording

    Save a session as an MP4 on your computer. The other side is always told it is being recorded.

  • Unattended access

    Reach your own machines at the login screen and through administrator prompts, with no one there to click.

  • Synced address book

    Name your computers once. Sign in on any Agent and your list is there, encrypted.

  • Maintenance mode

    On a Host, blank the physical screen and block the local mouse and keyboard while you work. The screen says maintenance is in progress.

  • Web dashboard

    Your computers, live sessions, data used and the full connection history, with CSV export.

  • Signed automatic updates

    New versions install themselves on Windows. Each one is checked against our signing key first.

Headset next to a laptop on a desk

How it works

Connected in three steps

  1. 1

    Share the ID

    The person you help opens DukiwiLink and reads out its ID and temporary password.

  2. 2

    They press Allow

    They see who is asking and choose between viewing only and control. They can stop at any moment.

  3. 3

    You are in

    A blue frame shows exactly which screen is shared. When you leave, the password changes.

Network cables plugged into a server switch

Security

Our relay can't see your screen. By design.

The relay in Switzerland only passes encrypted packets between the two computers. It never learns the password and can't decrypt a single image, even if it were compromised.

  • Modern cryptography

    Argon2id and SPAKE2 prove the password without sending it. ChaCha20-Poly1305 then encrypts every message, with a separate key in each direction.

  • Consent and visibility

    No hidden mode. A blue frame and a Stop bar are always visible on the shared screen, and the prompt refuses on its own after 60 seconds.

  • Guessing doesn't pay

    After 3 wrong passwords the computer locks, for longer each time. The relay limits requests per address too.

  • Extra locks for Hosts

    Allow only the Agents you list, and ask for an authenticator code after the password.

  • Signed by Dukiwi SA

    Every Windows program and installer carries our Microsoft-trusted signature, so you know it comes from us, unmodified.

  • Approved sign-ins

    A sign-in to your account from a new location waits for your approval by email.

NewDukiwiLink RelayServer

Keep every connection inside your company

With the Enterprise plan, run your own relay on your own servers. Your computers connect through it instead of ours, and the traffic can stay entirely inside your network.

  • Windows Server or Linux

    A signed installer sets it up as a Windows service, and a .deb package runs it with systemd. One program, with no database or web server to install.

  • Still encrypted end to end

    Like ours, your relay only passes encrypted packets. It never sees a screen or a password.

  • Fast and on your terms

    HTTPS with your company's certificate, or behind your existing IIS or nginx. Sessions run over WebSocket for low latency.

  • One setting in the apps

    The apps use link.dukiwi.com by default. Enter your own relay's address instead, and your computers connect through it.

  • Activated by licence key

    Your licence key is checked online with link.dukiwi.com. The relay needs to reach it at least once every 30 days to keep accepting connections.

  • Help with deployment

    Dukiwi SA can set it up with you, remotely or on site.

Pricing

Free for most. Fair for the rest.

Every feature is in every plan. You only pay when you need more than 5 concurrent sessions or more than 5 Hosts.

Free

For individuals, families and small teams.

CHF 0 forever

Up to 5 concurrent sessions

5 Hosts per organization

  • Every feature, no time limit
  • Unlimited people helped, no account needed on their side
  • Community support by email
Create a free account

Business

For companies and IT teams.

CHF 49 / month

Up to 100 concurrent sessions

250 Hosts per organization

  • Everything in Pro
  • Several users in one account
Get Business

Enterprise

For larger fleets and strict rules.

On request

As many sessions as you need

Unlimited Hosts

  • Everything in Business
  • Your own in-house relay (RelayServer)
  • Help deploying the relay
  • Sessions sized to your needs
  • Agreement and direct contact
Contact us

Prices in Swiss francs, excluding VAT. A session counts while two computers are connected; computers that are only online don't count.

Why paid plans?

Where the money goes

DukiwiLink has no investors and no ads, and we don't sell data. Here is what it costs to keep it running, every year. Paid plans cover it so the free plan can stay free.

Total per year

CHF 22’800

about CHF 1’900 per month

100 Pro subscriptions cover it all.

  • Relay server

    CHF 500/ year

    A server in Switzerland that carries the encrypted connections of every session, around the clock. A little over CHF 40 a month.

  • Website, domain and email

    CHF 80/ year

    link.dukiwi.com, its database, and the email that confirms sign-ins.

  • Microsoft code signing

    CHF 120/ year

    The Microsoft certificate that signs each Windows file, so Windows and your antivirus know it is genuine.

  • AI development tools

    CHF 3’600/ year

    A Claude Max subscription (CHF 200 a month) plus about CHF 100 a month of extra usage. It helps us write, test and fix DukiwiLink.

  • Backups

    CHF 500/ year

    A NAS that keeps copies of everything, about CHF 2'000, spread over four years.

  • Support and upkeep

    CHF 6’000/ year

    Around 5 technician hours a month at CHF 100: updates, monitoring, answering your emails.

  • Development

    CHF 12’000/ year

    Around 10 hours a month at CHF 100 for fixes and careful improvements.

Estimates, rounded. Technician and development hours are counted at CHF 100 an hour.

Download

Get DukiwiLink

Version 0.13.0. Windows 10 and 11, and Linux with an X11 session.

DukiwiLink

Install on the computer you want to share.

Ubuntu, Mint and Debian

curl -fsSL https://www.dukiwi.com/repo/dukiwilink-user/install.sh | sudo bash

On Ubuntu, Mint and Debian, this line adds Dukiwi's signed APT repository (dukiwi.com) and installs the app; its updates then come with the system's (sudo apt upgrade).

Manual install (APT repository)
sudo mkdir -p /usr/share/keyrings curl -fsSL https://www.dukiwi.com/repo/apt/dukiwi.gpg | sudo tee /usr/share/keyrings/dukiwi.gpg > /dev/null echo "deb [signed-by=/usr/share/keyrings/dukiwi.gpg] https://www.dukiwi.com/repo/apt noble main" | sudo tee /etc/apt/sources.list.d/dukiwi.list sudo apt update sudo apt install -y dukiwilink-user

The .deb file installs from a terminal (Ubuntu's App Center refuses it):

sudo apt install ./dukiwilink-user_0.13.0_amd64.deb
SHA-256 checksums
dukiwilink-user-setup-0.13.0.exe
44815e4f7171b65b9f236337f0e83658c074d3217fde335758fdfb190e3d9023
dukiwilink-user_0.13.0_amd64.deb
7f758f8c93a4fa74eb69ad7f6edb77d65bbeddf0fa5a04b770110cd59ba4baca

DukiwiLink Agent

Install on the computer you help from.

Ubuntu, Mint and Debian

curl -fsSL https://www.dukiwi.com/repo/dukiwilink-agent/install.sh | sudo bash

On Ubuntu, Mint and Debian, this line adds Dukiwi's signed APT repository (dukiwi.com) and installs the app; its updates then come with the system's (sudo apt upgrade).

Manual install (APT repository)
sudo mkdir -p /usr/share/keyrings curl -fsSL https://www.dukiwi.com/repo/apt/dukiwi.gpg | sudo tee /usr/share/keyrings/dukiwi.gpg > /dev/null echo "deb [signed-by=/usr/share/keyrings/dukiwi.gpg] https://www.dukiwi.com/repo/apt noble main" | sudo tee /etc/apt/sources.list.d/dukiwi.list sudo apt update sudo apt install -y dukiwilink-agent

The .deb file installs from a terminal (Ubuntu's App Center refuses it):

sudo apt install ./dukiwilink-agent_0.13.0_amd64.deb
SHA-256 checksums
dukiwilink-agent-setup-0.13.0.exe
c32c1a646ffc84f33ce20cc2eb0f6fd0c966b5159c1a71e4b03ba7bd99fe8a21
dukiwilink-agent_0.13.0_amd64.deb
0f1a72f23c1c39aac1a79954aca3ef2e5872a53f912271ae00ad36efdc15b947

DukiwiLink Host

Install on computers you own, for unattended access.

Ubuntu, Mint and Debian

curl -fsSL https://www.dukiwi.com/repo/dukiwilink-host/install.sh | sudo bash

On Ubuntu, Mint and Debian, this line adds Dukiwi's signed APT repository (dukiwi.com) and installs the app; its updates then come with the system's (sudo apt upgrade).

Manual install (APT repository)
sudo mkdir -p /usr/share/keyrings curl -fsSL https://www.dukiwi.com/repo/apt/dukiwi.gpg | sudo tee /usr/share/keyrings/dukiwi.gpg > /dev/null echo "deb [signed-by=/usr/share/keyrings/dukiwi.gpg] https://www.dukiwi.com/repo/apt noble main" | sudo tee /etc/apt/sources.list.d/dukiwi.list sudo apt update sudo apt install -y dukiwilink-host

The .deb file installs from a terminal (Ubuntu's App Center refuses it):

sudo apt install ./dukiwilink-host_0.13.0_amd64.deb
SHA-256 checksums
dukiwilink-host-setup-0.13.0.exe
8155d6fb472ed98592533409fa5440155672d439e33de2616152cb60f2fe523b
dukiwilink-host_0.13.0_amd64.deb
775f5bbaf493a92d95c882a871a1324392b18229c19f5c3022f78ee54df01811

Questions

Is the free plan really free?

Yes. Every feature, for as long as you like, for private and business use. The limits: 5 concurrent sessions per account and 5 Hosts (unattended access) per organization. A free account is needed for the Agent and the Host; the person being helped needs none. For more, a Pro account is needed.

What is a concurrent session?

One Agent connected to one computer. Five technicians each helping someone at the same moment make five sessions. Computers waiting online don't count.

Can you see my screen?

No. The image is encrypted on the shared computer and decrypted on the viewer's. Our relay sees only IDs, addresses, times and amounts of data, and keeps that record for a year.

Does it work through a company firewall?

Usually, yes. DukiwiLink talks to the relay over standard HTTPS, and connects directly on the local network when it can.

Mac, Wayland, mobile?

Windows and Linux (X11) today. Wayland is on our list. There is no Mac or mobile version yet.

Who is behind DukiwiLink?

Dukiwi SA, a Swiss company that builds web and software products.

Will DukiwiLink get many new features?

Not many, on purpose. DukiwiLink already does what most people need, and we keep it simple, stable and secure. If you need a lot more, TeamViewer, AnyDesk or RustDesk will probably suit you better.

Ready when you are

Download the app, share an ID, and help someone in the next minute.